The website is owned and published by:
Danish Standards Foundation
Address: 1 Göteborg Plads
CVR (central business register): 11733212
Tel. no.: +45 39966101
Email: dsweb@ds.dk
Website: www.ds.dk
Personal data (sometimes referred to as PII — personally identifiable information) is information that to some extent can be attributed to you. When you use our website and customer portals, or contact us by telephone, email, or answer a questionnaire, we collect and process a range of data. This is, e.g., if you sign up for our newsletter, buy a standard, contact our information centre, complete a web form, or otherwise use our online services.
Personal data submitted by you via our website may be your name, phone number, newsletter interests, subject area, or email. If it is mandatory to provide data in order to proceed, this will be marked with an * (asterisk).
We only request information relevant to your enquiry.
Danish Standards uses the personal data collected for the following purposes:
We have taken technical and organisational precautions to protect your data against accidental or unlawful erasure, publication, loss, deterioration, unauthorized disclosure, misuse, or any other unlawful processing.
We always guard your data and process the data we receive depending on the context of the data and its nature in accordance with Article 6(1) (a), (b), and (f) of the General Data Protection Regulation. The processing of personal data may be based on:
We store personal data for as long as it is relevant in order for us to deal with your request or where filing is required by law. After this, your personal data will be deleted.
As data controllers, we take good care of your personal data. It is located exclusively in data centres within the EU boundaries. However, we point out that we use cloud services from Microsoft. Being legally situated in the USA, it cannot be excluded that, as a third country, they have access in connection with support matters at Microsoft.
On our website we offer a chat function, provided by GetKarla.ai, our chatbot provider. This feature was created to help you easily find the information you are looking for and to improve your user experience. To optimize the performance of the chat function, data from interactions is collected and analyzed. We therefore encourage you to avoid sharing sensitive personal data in the chat. You can read more about how we handle and store data related to the chat function at the following link: https://getkarla.ai/data-og-sikkerhed/
If you register as a guest user in our reading room at https://webshop.ds.dk/standard?openStandards=true, your information will only be used for general statistics, and your personal information will be deleted after three months.
You are entitled to be informed of the personal data we have registered about you; and you may at any time have the stored personal data rectified or may object to its use. Where the processing of your personal data is based on your consent, you have the right to change or revoke your consent at any time. Moreover, any personal data registered about you which we are not required by law to retain may be deleted on your request. Finally, you are entitled to receive the personal data provided by yourself in a structured, commonly used, and machine-readable format (data portability).
Please write to us at gdpr@ds.dk, if you want to exercise your rights.
Our privacy policy may be changed from time to time. Any changes to this privacy policy will be stated on this page and if any significant changes are made, we will draw your attention to them in a more conspicuous manner (for some services, we will inform you about changes by email).
Complaints
You have the right to lodge a complaint with the Danish Data Protection Agency relating to our processing of your personal data. See contact information and read more about your right to complain here: www.datatilsynet.dk.
