ISO 9001 Quality management systems

What is ISO 9001?

ISO 9001 is a quality management system acknowledged and recognized worldwide and for many the standard is a synonym for quality, effective management and structured customer relations.

The management system is closely linked to other systems from which you and your company may already be benefitting. An example is total quality management, quality price models, LEAN, Six Sigma, Business process reengineering, balanced scorecard and activity-based costing.

The ISO 9001 standard provides your company with new contacts and contracts and in many cases, the standard serves as a quality stamp because the management system testifies and ensures that your company provides consistent and high quality.

ISO 9001 certification can help ensure that customers choose your company over your competitors.

Everyone can work with quality and service

ISO 9001 specifies requirements for the entire process, including requirements for establishment, implementation, maintenance and requirements for continuing improvements of the company’s quality management system (QMS).

Hence, ISO 9001 is a management tool ensuring that the organization creates a solid foundation for quality assessment and constantly focuses on improvements and keeps the company competitive.

The management system helps your company to organize and work systematically with quality and service in relation to your company’s needs. This implies that quality management can be used by any organization regardless of the field in which they operate.

Buy ISO 9001

You can find the standard DS/EN ISO 9001:2015 in our webshop.

How can Danish Standard help you?

As the national standardization organization, Danish Standards has played an active role in the development of the new ISO 9001:2015. This helps to ensure that the standard is in accordance with Danish management principles.

We provide guidance for your company on relevant and effective implementation and maintenance of a quality management system. You can get help with specific parts of the process or all the steps towards an ISO 9001 certification.

Five advantages when working with ISO 9001

1. An effective tool in global trade
2. A common vocabulary and approach to quality across borders
3. Expected or required by the market
4. An instrument for constant improvements
5. A tool for process optimization and increased effectivity and productivity

What is the value of ISO 9001?

We have asked 450 ISO 9001 certified companies about the value of ISO 9001. The results show that:

• 70% believe that using ISO 9001 contributes positively to the company’s overall results.
• 64% have to some or great extent improved the company’s competitiveness.
• 78% have to some or great extent experienced improved quality in company products and services.
• 60% experience to some or great extent a reduction of customer complaints.
• 78% experience to some or great extent increased customer satisfaction.

Other management systems